A group of us (over 10) made reservations for a restaurant in Port Dalhouse - a town close to/in St. Catharines. From the outside, the restaurant looks like a cute place. It's got a nice patio too (that unfortunately couldn't be utilized because it was raining). Our group was put upstairs in the dining room. I had to use the washrooms, and I know that some people don't understand why I would talk about the washrooms in a restaurant review, but I believe that part of good atmosphere is having a nice restaurant. I thought that their restroom was rather grungy. The paint was peeling, there was paint on the toilet, and nothing looked clean. Though it did look like they tried hard to decorate the place.
Since we had arrived before 5pm, we were waiting until after 5 pm to order off the dinner menu. Before then, I split an order of spring rolls with 2 other people at the table, and they were amazing! They had potatoes in them, which is odd to me for spring rolls, but they were delicious!!
However it seemed that after 5pm, things went downhill. We ordered our dinner around 5:15, and had to wait a good hour and a half to actually get our meals. The excuse was that everything is made from scratch. Once the meals did start arriving, there was probably a 10 minute span from when the first person received their meal, until when the last person received their meal. Once I received my meal, I started to eat the mashed potatoes, and they were freezing cold! It was disgusting. I had to send them back to be reheated. Also, I had ordered my steak medium rare, and it was cooked well done. I don't want to know what the steak would have been like if I had asked for well done.
As if that weren't enough, once the bills came (we asked for seperate bills), they weren't actually seperate bills, and we had to figure out whose food was on which bill. My dinner ended up being on three different bills.
Needless to say, not much of a tip was left after going to this restaurant, and I definately will not be returning. For more reviews on Spice of Life, see Spice of Life ResToronto Reviews.